Return & Refund Policy

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Due to the nature of our product, all sales are final. We do not accept returns or exchanges under any circumstances.

Exceptions

The only exception is if you receive a damaged, defective, or incorrect item. In that case, please contact us within 5 days of delivery, and we will work with you to resolve the issue.

Order Cancellations

Please note that orders cannot be cancelled once placed, as we work with an automated fulfillment system that begins processing immediately.

Need Help?

If you received a damaged or incorrect item, please send us a message by visiting our contact page. Our support team is here to help.

Do NOT send returns to this address.
Contact us first for returns.

No retail sales in our offices.

Address: Unit G8879, Keurenplein 41, 1069CD Amsterdam, The Netherlands

Information on the SleepQueen site is provided for informational purposes only. It is not meant to substitute for medical advice from your physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. Carefully read all product documentation. If you have or suspect that you have a medical problem, promptly contact your regular health care provider.

Disclaimer

*These statements have not been approved by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Testimonials found at sleep-queen.com are unverified results, and may not reflect the typical purchaser's experience, may not apply to the average person and are not intended to represent or guarantee that anyone will achieve the same or similar results.